1. Data Controller
The data controller for personal data processed through this website is SIMCODEC S.A.S. (Tax ID / RUC: 1793240678001), located at Av. Mariscal Sucre and Carlos Bonilla, Quito, Pichincha, Republic of Ecuador. Institutional contact email: info@simcod.ec.
Data Protection Officer (DPO): privacidad@simcod.ec. Inquiries, rights exercises, and formal requests can be submitted to this address.
2. Legal Framework & Principles
We process personal data in strict compliance with Ecuador's Organic Law on Personal Data Protection (LOPDP), its General Regulations, and national regulatory guidelines, applying principles of lawfulness, transparency, purpose limitation, proportionality, and security.
3. Data Collected
- Directly submitted data: Full name, email, phone/WhatsApp number, company, and project requirements submitted via contact forms or direct messaging.
- Technical & attribution metrics: Anonymized IP addresses, session identifiers, marketing campaign parameters (UTM source, medium, campaign), referring URLs, device type, browser, and navigation paths.
- Technical preferences: Language choice (
simc_lang), visual theme (simc_theme), and cookie consent status (simc_consent, valid for 365 days).
4. Purposes & Legal Bases (Art. 7 LOPDP)
- Pre-contractual measures & service inquiries (Art. 7.5 LOPDP): Processing contact requests, scheduling technical assessments, and preparing commercial proposals upon user request.
- Legitimate business interest (Art. 7.8 LOPDP): Enhancing cybersecurity, bot mitigation (Cloudflare Turnstile), network optimization, and measuring aggregate business traffic without intrusive user profiling.
- Legal obligations (Art. 7.2 LOPDP): Complying with Ecuadorian tax and legal requirements.
- Explicit consent (Art. 7.1 LOPDP): Third-party persistent analytics (GA4, Clarity) and conversion tracking pixels (Meta, Google Ads, TikTok), active only upon user confirmation.
5. Processors & Third-Party Liability Exclusion
We work with trusted international technology providers acting as Data Processors (Cloudflare, Google, Meta, Microsoft). SIMCODEC S.A.S. excludes liability for disruptions or incidents caused by external telecommunications operators, third-party platform terms (e.g. WhatsApp), or force majeure events outside our direct technological perimeter. International transfers are governed by approved Standard Contractual Clauses (SCC).
6. Retention & Rights
Contact and quotation data are kept for up to 2 years. Cookie consent choices are saved for 365 days (1 year). You have the right to access, rectify, erase, object, and port your data by emailing privacidad@simcod.ec.