Voice agents for phone calls
We build AI agents that handle phone calls in real-time as receptionists, sales reps, procurement, or tech support, with natural human-like voice and resolution.
← Services
05 / NEURAL
AI Agents for phone calls, chatbots & ERP in Quito
We build and deploy AI agents tailored to your business: voice receptionists answering phone calls 24/7 (sales, purchasing, support), WhatsApp/Telegram chatbots, and assistants managing your calendar, quotes, and invoices.
At SimCodec we build and deploy autonomous AI agents for businesses in Quito and across Ecuador: real-time voice agents handling inbound and outbound phone calls (reception, sales, procurement, and 24/7 support), smart WhatsApp and Telegram chatbots, and enterprise assistants connected to your ERP, calendar, quotes, and invoicing. Test our AI assistant 'Cyntia' live by calling (+593 99 726 6838)!
Tools & technologies:
Chatbots for WhatsApp, Telegram & Web
Omnichannel conversational automation connected to your catalog and knowledge base to serve customers, qualify leads, and close sales 24/7.
Executive assistant & ERP/CRM integrations
Your personal AI assistant that manages company calendars, generates PDF quotes, issues invoices, drafts contracts, and queries internal databases in seconds.
Computer vision & predictive models
Custom models for real-time video analytics, object detection, classification, and financial/inventory forecasting.
// Experience
We have deployed autonomous voice and chat agents for service businesses, AI recruitment platforms, and enterprise systems in Ecuador. You can test our technology live by calling our phone line (+593 99 726 6838) to talk directly with our AI assistant 'Cyntia'!
Voice phone agents (24/7 Sales & Support)
Chatbots for WhatsApp, Telegram & Web
Assistants connected to ERP, Invoicing & Calendar
Custom models & Computer vision
A smart alternative for your SME
Large Agencies
- Unreachable budgets
- Slow ticket-based support
- Deal with salespeople
Solo Freelancers
- Risk of abandonment
- Specialists in 1 thing only
- No formal SLA agreements
SimCodec
- SME-adjusted pricing
- Local proactive support
- Direct partner access
“Before we relied on Excel and WhatsApp, with 5 vendors who didn't talk to each other. SimCodec unified our ERP system, connected security cameras to our network and now we have local 24/7 support in Quito. The time saved is massive.”
“We hired SimCodec to overhaul our campus structured cabling. Their work is incredibly tidy, they delivered every point certified and within the original budget. It's great dealing directly with the partners without going through call centers.”
Discovery
We understand your operation, needs and constraints before proposing anything.
Design & proposal
We define the solution, scope and timeline with a clear proposal.
Implementation
We execute with best practices, documenting every step.
Support & evolution
We provide ongoing support, improvements and maintenance.
How do AI voice agents handle phone calls?
They connect to your phone lines or VoIP PBX using ultra-low latency voice models. The agent listens, understands your business context, and replies naturally in under 600 ms.
Can I test the live voice assistant?
Yes! Call our number (+593 99 726 6838) and wait for our AI assistant 'Cyntia' to answer. You can ask about our services and book appointments in real time.
Can the AI agent integrate with my invoicing system or CRM?
Yes. We build direct API or database connectors so the agent queries stock, creates quotes, registers clients, issues invoices, and schedules calendar events automatically.
On which messaging channels can bots be deployed?
We deploy on WhatsApp Business API, Telegram, website live chat, internal Teams/Slack channels, and direct voice telephony.
How can I test an AI voice agent live?
You can call our phone line (+593 99 726 6838) right now and wait for our AI assistant 'Cyntia' to answer. You can talk naturally, ask questions, and test real-time latency.
What tasks can an AI agent handle in my company?
It can serve as a phone receptionist, sales rep, or 24/7 support agent, respond on WhatsApp/Telegram, book meetings on your calendar, generate PDF quotes, and issue invoices via ERP.
How much does implementing an AI agent cost?
Cost depends on channels and scope (WhatsApp only, voice telephony, or ERP integration). Following a free assessment we provide a transparent proposal with phased implementation.
Can the AI agent integrate with my current software?
Yes. We build custom API connectors to sync the agent with SQL databases, accounting/ERP platforms, CRMs, and calendar services.
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